June 23, 2017
Network Company Not Paying You on Time? Or Not at All?
Upon completing my keynote which was filled with NLA updates and my professional opinion on how to deal with disruption in your own business, I was asked a very tough, yet personal question from a past NLA member. Please note that I was able to get him to renew while I was there!
His question was about small operators not being paid on time, or at all, from network companies. Being on the spot and not ready for the question, yet representing your NLA, I had to answer it from the heart, and I will do the same here.
First, let me make it clear that today less than 1% of my company's revenues are generated from network companies because we concentrate on building business locally with local accounts. However, we believe it's extremely important to assist at any time with in-bound network business. Without all of us working together to build this industry, we would not have an industry.
So, what is a network company? To me, it's anyone who sends you business - whether it's one trip or a thousand trips. We are all in the network business and everyone should be establishing core, like companies to affiliate with, then sell that to your current clients that you can provide their transportation in any and every location they travel to. There's a lot that goes into setting up this segment of business and we would be happy to explore creating an educational block around this at future shows. With all of this said, we all have war stories when it comes to doing business with operators in this industry. Over the years, I've changed my attitude and rather than focus on what I cannot control, I focus on what I can control.
Now back to the question - I would say that the vast majority of companies in our industry are great companies that pay their bills quickly - if not at time of costing the trip via credit card or within a couple weeks. So does the NLA become an enforcement arm for operators that cannot collect a payment? The answer is simple: we cannot. We're a trade association that educates, advocates, fights regulatory issues, and protects the industry so that our members can be successful.
Our industry has survived many recessions and past disruptions and we will survive our current disruption. It's because we always stand together during rough times. But we all need to take responsibility for running our own businesses, the decisions we make - good and bad, and know we have control over our decisions to make us successful. Believe me when I say that these words come from my own experiences, through my own failures. Remember all failures bring success if you choose be successful. Let's all run successful businesses and the industry will grow and prosper into the future and let's all start with making logical business decisions today. If you're not getting paid, why take the trip to begin with?
Lastly, every association and every industry has companies that may not serve the industry like you, and they may be the larger operators. Let's focus on the great operators and let's not create our own disruption in our own industry. Simply, let's just support and speak highly about one another while building each of our companies.
Hope this answers the question, from my eyes anyway...
National Limousine Association
Virginia Limousine Association Legislative Committee representatives Glenn Stafford and Paul Walsh attended a recently conducted stakeholder meeting with the VA Department of Motor Vehicles.
The results of this initial meeting are posted under the "For Members/Resources" section. We strongly encourage you to review the input of all attendees as YOUR input is desired for future meetings.
The below comments have been provided by the department head of the VA DMV:
Enclosed is the documentation from our Passenger Carrier study meeting of May 24th.
Our next stakeholder meeting is Wednesday, June 28th at the DMV headquarters building. We are scheduled to meet all day with discussion on “Public Safety” in the morning (9:00 – noon) and “Streamlining Authority Types” (1:00 – 4:00) in the afternoon. You or your representative may attend one or both sessions. Just let me know who will be attending so I can inform the security desk.
If you have any questions feel free to contact me."
Virginia DMV | Governmental Affairs | (804) 367-2479
Janet.email@example.com l www.dmvNOIW.com
The Department of For-Hire Vehicles wants to remind you that starting September 1, 2017, the Modern Taximeter System (MTS) may no longer be used. All DC taxicabs must use a digital meter that will run either on a driver's own phone or on a device from an approved Digital Taxicab Solution (DTS) provider. Understanding how to handle this transition to the DTS is critical to operating your business successfully.
For full details, click HERE
As I brought this Sunday morning to a close, and as often I do this time of year, while contemplating Nirvana, (some call it deciding which NFL games to watch) it dawned on me that the VLA has a lot to be grateful for as this year comes to an end.
We started the year swimming into uncharted waters, upstream and cold, but with the strength of a salmon on their journey of renewal. We tested our association by leaving the comfort zone and breaking into a modern, engaged group, ready to face adversity, challenge the status quo, ask for help, hire an executive director, seek sponsorship, improve our meeting scenarios, hold a meeting in Washington, DC, and develop strong lasting relationships with governmental agencies such as the Virginia DMV, MWAA and now DCDFHV! We are on a roll.
I asking for your help for the coming New Year. 2017 will start with the huge undertaking of doing what we do best, providing skilled, professional car service for an inauguration, an event that only happens once every four years, but lately comes with more and more challenges.
As the TNCs have marched into every community and flaunted laws as if they do not apply to them, the drivers that they cannot keep will be worse in the long run. But we as an industry must keep our standards high,
I wish all of you the joys of the Holiday Season in whatever form that may be. Merry Christmas, Happy Hanukah or just plain old Peace on Earth! The best in the New Year with continued success and happiness and good health to all.
Superior Executive Transportation 405 Cedar Lane Virginia Beach VA 23452
Virginia Limousine Association president Paul Walsh wanted to share: “A big thank you to all who made our annual Holiday Dinner and social a huge success! Looking forward to a busy Holiday season and a safe and successful New Year”.
The entire VLA Executive Board and Executive Director Philip Jagiela would like to extend hearty thanks to all the members who attended yesterday's annual meeting at the Chauffeur Driven Show, as well as gratitude to our generous sponsors:
Century Business Solutions
American Executive Sedan
US Sedan Service Inc. Worldwide
Georgetown Insurance-has passed on this
Superior Executive Coach
Corporate Car Worldwide
We hosted two amazing speakers: Mr. Neville Waters, Public Information Specialist at the DC Government of For-Hire Vehicle Agency (DFHV) and Mr. Gary Myers, Division Manager with the Metropolitan Washington Airport Authority (MWAA). We were also fortunate enough to have representatives from the VA DMV at our meeting, who updated us on temporary permit information.
As mentioned by Executive Director Philip Jagiela, we wanted to post some of the information from yesterday for our members.
For information on 2017 Presidential Inaugural applications and enforcement, operators can visit: DFHV webite
The DFHV Video can be viewed here and the powerpoint presentation from the DFHV can be downloaded here.
Department of For-Hire Vehicle Acting Director Chrappah Welcome, click here
For more information on any Metropolitan Washington Airport Authority airport construction projects or permit questions, please visit: www.mwaa.com
DMV For Hire Operation of Rental Vehicle Authorization Application PDF can be downloaded here.
DMV call center: 804-249-5130
Supervisor: Donna Rice 804-367-1609
Turnaround: 2-3 hrs (as long as it's not near EOD)
Many thanks again to all who attended! We look forward to seeing you at our next meeting!